AGREEMENT TERMS CONDITIONS
TERMS AND CONDITIONS OF SERVICE
These Terms and Conditions govern all transactions between R & M Web Developers (Pty) Ltd trading as WebSiteDesigns SA (“WebSiteDesigns SA”) and the client (“Client”). By accepting a quotation and paying a deposit, the Client confirms acceptance of these Terms and Conditions, forming a binding agreement under the laws of the Republic of South Africa.
1. INTRODUCTION
1.1. WebSiteDesigns SA provides website design, development, hosting, maintenance, and related digital services.
1.2. The Client is deemed to have read, understood, and accepted these Terms and Conditions upon acceptance of a quotation and payment of the deposit.
2. QUOTATIONS AND PAYMENT
2.1. Quotations are valid for 14 days from the date of issue.
2.2. A minimum 50% non-refundable deposit is required before commencement of work.
2.3. The balance is due on project completion or prior to website launch.
2.4. Monthly services such as hosting are payable in advance, via debit order.
3. NON-REFUNDABLE DEPOSIT
3.1. The deposit secures project scheduling and covers initial planning and administrative costs, and is thus non-refundable.
4. DOMAIN REGISTRATION AND HOSTING
4.1. Domain registration and annual renewals are subject to third-party provider terms.
4.2. Hosting is billed monthly or annually, in advance.
4.3. Failure to pay hosting fees within 7 days of due date may result in suspension, following written notice.
5. PROJECT TIMELINES AND CLIENT RESPONSIBILITIES
5.1. Timelines are estimates and depend on prompt Client feedback and content delivery.
5.2. Delays caused by the Client may result in timeline extensions and additional charges.
6. CHANGES AND REVISIONS
6.1. The Client is entitled to two rounds of design revisions. Additional revisions may be billed separately.
6.2. Scope changes may require an amended quotation and adjusted timelines.
7. INTELLECTUAL PROPERTY
7.1. WebSiteDesigns SA retains ownership of all intellectual property until full payment is received.
7.2. Upon full payment, the Client is granted a license to use the final deliverables, excluding third-party assets or proprietary software.
7.3. The Client indemnifies WebSiteDesigns SA against claims relating to content supplied by the Client.
8. MAINTENANCE SERVICES
8.1. Monthly maintenance packages are offered as an optional service.
8.2. Maintenance fees are payable monthly in advance.
9. THIRD-PARTY SERVICES
9.1. WebSiteDesigns SA may integrate or rely on third-party platforms or software.
9.2. The Client is bound by the relevant third-party terms.
10. TERMINATION AND CANCELLATION
10.1. The Client may cancel the agreement by providing written notice.
10.2. If cancelled after work has commenced, the Client remains liable for: a. The 50% non-refundable deposit; and b. An additional amount proportionate to the work completed, capped at 100% of the total project value.
11. SUSPENSION FOR NON-PAYMENT
11.1. WebSiteDesigns SA reserves the right to suspend any services if payment is not received within seven (7) days following the invoice due date.
11.2. The Client will receive written notice prior to the suspension of services.
11.3. Suspended services may be reinstated upon full payment of all outstanding fees, including a reinstatement fee charged at the current applicable rate.
11.4. A reconnection fee may be charged for the restoration of any suspended services.
11.5. If an account remains unpaid for sixty (60) days (two calendar months), all associated website and email data will be permanently deleted and will not be recoverable.
11.6. Domain registrations will remain active for the remainder of the domain’s registration term; however, no content, including website files or email data, will be recoverable after permanent deletion.
12. SECURITY AND LIMITATION OF LIABILITY
12.1. WebSiteDesigns SA takes reasonable precautions to secure hosted data.
12.2. WebSiteDesigns SA is not liable for loss or damages due to security breaches, malware, or third-party software failures unless caused by gross negligence.
13. CONFIDENTIALITY
13.1. Both parties agree to treat all non-public information exchanged as confidential.
14. AMENDMENTS TO TERMS
14.1. WebSiteDesigns SA may amend these Terms and Conditions.
14.2. Clients will be notified of material changes via email or publication on the company website.
15. DISPUTES AND GOVERNING LAW
15.1. These Terms are governed by the laws of the Republic of South Africa.
15.2. Any disputes shall be resolved in a South African court of competent jurisdiction.
16. ELECTRONIC COMMUNICATIONS
16.1. This agreement may be concluded electronically in terms of the Electronic Communications and Transactions Act (ECTA).