The future of web design will be determined by AI which is already in action today in the form of chatbots to engage site visitors.
Chatbots can answer basic questions, deal with complaints and free up customer service resources and are used by small businesses and multinational organisations. Chatbots are taking over the web, thanks to the development of robotic assistants for industries.
AI will extend to other parts of web design and Machine learning algorithms which are making sure that chatbots are getting smarter and more efficient with every query they handle.