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Email (iPhone & iPad)

How to set up email on iPhone & iPad

Try our Auto Configuration app to set up your new Apple or Mac Mail account.

Alternatively, follow this tutorial to manually set up your mail account:

This step-by-step guide takes you through the process of setting up a new email account on your iPhone or iPad.

Add Mail Account 

1. Select the settings icon on your home screen

iphone settings icon

  1. Select Mail
  2. Select Accounts

Note: If Accounts is not visible, click on Passwords and Accounts instead of Mail 

  1. Select Add Account
  2. Select Other from the menu


  1. Select Add Mail Account


  1. Enter your account information: Enter your Name, Email & Password > Next

    8. Configure Incoming and Outgoing Servers:

    • Select IMAP (default) or POP according to your needs
    • Scroll down to Incoming Mail Server and enter all the relevant details, then do the same for Outgoing Mail Server, as in the screen below and then select Next.
    • Host Name:
      • Incoming mail server: has mail. before the domain name e.g. mail.example.com*
      • Outgoing mail server: has smtp. before the domain name e.g. smtp.example.com*
      • Ensure that Username is the full email address
    • Username & Password are the same for both Incoming & Outgoing servers

    • Click Save

    iphone mail notes

    Note: In isolated cases mail.domain (e.g. mail.example.com) and smtp.domain won’t work.

    9. Congratulations! You have now successfully configured your email account on your iPhone.