Email (iPhone & iPad)

How to set up email on iPhone & iPad

Try our Auto Configuration app to set up your new Apple or Mac Mail account.

Alternatively, follow this tutorial to manually set up your mail account:

This step-by-step guide takes you through the process of setting up a new email account on your iPhone or iPad.

Add Mail Account 

1. Select the settings icon on your home screen

iphone settings icon

  1. Select Mail
  2. Select Accounts

Note: If Accounts is not visible, click on Passwords and Accounts instead of Mail 

  1. Select Add Account
  2. Select Other from the menu

iphone-other

  1. Select Add Mail Account

iphone-other-add-mail

  1. Enter your account information: Enter your Name, Email & Password > Next

    8. Configure Incoming and Outgoing Servers:

    • Select IMAP (default) or POP according to your needs
    • Scroll down to Incoming Mail Server and enter all the relevant details, then do the same for Outgoing Mail Server, as in the screen below and then select Next.
    • Host Name:
      • Incoming mail server: has mail. before the domain name e.g. mail.example.com*
      • Outgoing mail server: has smtp. before the domain name e.g. smtp.example.com*
      • Ensure that Username is the full email address
    • Username & Password are the same for both Incoming & Outgoing servers

    • Click Save

    iphone mail notes

    Note: In isolated cases mail.domain (e.g. mail.example.com) and smtp.domain won’t work.

    9. Congratulations! You have now successfully configured your email account on your iPhone.

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